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your contact persons
Our department heads are always happy to help you as your contact persons. Do you have any wishes or suggestions? - Get in touch with us! For us as well as for the whole "Kaiseralm-family" it is important that you feel comfortable with us!
Questions about your contacts at Hotel Kaiseralm
Here you will find questions about your contacts at Hotel Kaiseralm. Whether your enquiry concerns reception, restaurant, meetings, kitchen or technical matters, our team and the Kaiseralm family will be happy to help you find the right contact person quickly.
Who can I contact at Hotel Kaiseralm for general questions?
For general questions, you can contact our team at +49 (0)9276 800 or by email at info@kaiseralm.de.
Are there dedicated contact persons for specific areas of the hotel?
Yes, the contacts page lists dedicated contact persons for hosts, reception, sales and marketing, restaurant, kitchen, housekeeping, technical services and accounting.
Who should I contact regarding reception matters or my stay?
For questions about arrival, your stay or reception matters, the reception management is a suitable point of contact. Of course, the reception team is also happy to assist you.
Who is the right contact for meetings, groups or event planning?
For group bookings, meetings, seminars, travel planning and event arrangements, the sales and marketing department is the right contact.
Who can help me with restaurant-related questions or culinary requests?
For questions about the restaurant, dining options or culinary wishes, you can contact the restaurant management.
Who should I contact about kitchen matters or special meal requests?
For enquiries concerning the kitchen, the kitchen management or kitchen team will be pleased to help. The page also lists a dedicated phone number and the email address kueche@kaiseralm.de.
Is there a contact person for technical issues or repairs?
Yes, the technical department is responsible for technical matters as well as the planning and coordination of repairs.
Who can help with housekeeping or cleanliness-related questions?
For housekeeping matters and questions about cleanliness, there is a dedicated contact person. Alternatively, you may also contact the hotel via the main phone number or info@kaiseralm.de.
Can I send my enquiry by email?
Yes, both general and department-specific email addresses are available, including info@kaiseralm.de, h.nerreter@kaiseralm.de, kueche@kaiseralm.de, technik@kaiseralm.de and fibu@kaiseralm.de.
Why does Hotel Kaiseralm offer personal contact persons?
Personal contact persons help ensure that your enquiry reaches the right department quickly and that you receive individual support. This also reflects the hotel’s family-run character.